Designed for gas stations, our coffee machines provide fast, high-quality coffee service for customers on the go, ensuring convenience and satisfaction.
We have dedicated departments for technology R&D, online and offline sales, and after-sales service, supported by a well-established supply chain system. Our operations cover the entire process from coffee machine design and development to production and sales, providing consumers with high-quality and diverse coffee experiences.
Built for outdoor use, our coffee machines feature durable construction and stable performance, ideal for open-air venues, events, and mobile operations.
Our hospital coffee machines provide hygienic, reliable coffee solutions designed to meet the safety and efficiency requirements of healthcare facilities.
Designed for high-demand environments, our commercial coffee machines deliver fast, consistent performance and reliable operation for professional use.
Have questions about our products or services? We’ve gathered answers to the most common inquiries to help you learn more about YCDP and our coffee machines.
Should you require order cancellation, kindly contact us at info@empstorm.net. Please be aware that once an order has been shipped, it will be subject to our refund policy.
How can I confirm the success of my order?
Upon a successful transaction, an order confirmation email will be dispatched within 30 minutes. Kindly check your spam or junk folder if you haven’t received it. For further assistance, please contact our Customer Support Team at info@empstorm.net .
How long will it take to receive my refund after returning the product?
Once our warehouse confirms receipt of the returned product, we will initiate the refund process. The refund will be credited back to your original payment method, and you can expect it to be reflected in your account within approximately 3-15 business days. (You can contact the card issuer of your local bank for the exact arrival time.)
Can I obtain an invoice for my order?
Certainly! Please contact us at info@empstorm.net, and we will gladly assist you in obtaining an invoice. Is my personal information secure when paying on your website? We prioritize the security of all transactions conducted on our platform. Our website employs robust encryption and security measures to safeguard your payment information and ensure a secure checkout process.
What should I do if my order contains damaged, missing, expired, or incorrect items?
If you receive an order with damaged, missing, expired, or incorrect items, please promptly contact us at info@empstorm.net for immediate assistance.
After I place an order, how do I change the delivery address?
Once the order has been confirmed, the designated delivery address cannot be changed after the logistics have been dispatched (however, you can change the delivery address for you within 12 hours of placing the order through our customer service).
We understand questions arise and we always strives to answer every question we get within two business days. If you have any questions, we provide various contact method.